Faldon. YOU MUST READ, James Francis Bellinger!

Dear James Francis Bellinger, we have been spending money on Faldon until the current days, with no complaints, but nowadays your service has been getting worse and worse. Servers are lagging, C and Reset aren't working, and now Faldon is offline. And we never get an answer for any of that, and never know what to do, because you're the only person who can do something about it and we never had a way to contact you. Don't you think it's time to make things clear to us? Give us your last words about Faldon and this subject, what you should have done a long time ago and never did. You owe us this!